Privacy Policy

Lifestyle Media UK, operating at Unit 4, NBC, Exning Road, Newmarket, CB8 0AT, is the data controller of personal data collected through this website. As the data controller, we are responsible for deciding how we hold and use personal information about you. This privacy policy applies to personal data we collect when you use our website, contact us through the contact form, or otherwise interact with us.

We collect and process the following categories of personal data: (a) Contact information — including your name, email address and company name, which you provide voluntarily when using our contact form. (b) Usage data — including information about how you access and use our website, such as your IP address, browser type, pages visited and time spent on the site. This data is collected automatically and is used only in aggregate, anonymised form to help us understand how our website is used and to improve its content. We do not collect any sensitive personal data (such as health information, financial details or information about your racial or ethnic origin) through this website.

We use the personal data we collect for the following purposes: (a) To respond to enquiries submitted through our contact form; (b) To provide you with information about our services where you have requested this; (c) To improve and maintain our website; (d) To comply with legal obligations. We process your personal data on the basis of legitimate interests (responding to your enquiries), contractual necessity (where we are providing a service to you) or, where required, with your explicit consent. We will not use your personal data for automated decision-making or profiling. We will not sell, rent or share your personal data with third parties for marketing purposes.

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements. Contact enquiry data is retained for a period of up to two years from the date of receipt, after which it is securely deleted. If you ask us to stop contacting you or to delete your data, we will comply with your request promptly and will retain only the minimum information necessary to ensure we honour your preferences in future.

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights in relation to your personal data: (a) The right to access your personal data; (b) The right to rectification of inaccurate personal data; (c) The right to erasure of your personal data in certain circumstances; (d) The right to restrict processing of your personal data; (e) The right to data portability in certain circumstances; (f) The right to object to processing of your personal data; (g) The right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us in writing at the address below. We will respond to your request within one month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We are committed to ensuring that your information is secure. We have put in place appropriate technical and organisational measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees and contractors who have a legitimate business need to know. However, please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.